Quality Manager
Job Description
Key Responsibilities
- Lead and manage the facility’s Quality Management System (QMS), ensuring compliance with standards such as ISO 9001 (or other applicable certifications).
- Develop and enforce quality policies, procedures, and work instructions specific to rotational molding processes.
- Oversee inspection and testing of raw materials, in-process products, and finished goods.
- Analyze quality data (scrap, rework, defects) and implement corrective and preventive actions (CAPA).
- Collaborate with production, engineering, and maintenance teams to improve product quality and process efficiency.
- Manage customer complaints, root cause analysis, and corrective action responses.
- Conduct internal audits and coordinate external audits by customers or regulatory bodies.
- Ensure proper calibration and maintenance of inspection and testing equipment.
- Train and mentor quality staff and production personnel on quality standards and best practices.
- Monitor supplier quality and work with vendors to resolve material or component issues.
- Drive continuous improvement initiatives using Lean Manufacturing, Six Sigma, or similar methodologies.
- Maintain documentation and reporting systems for quality metrics and KPIs.
Qualifications
Education:
- Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (preferred).
Experience:
- 5+ years of quality management experience in manufacturing.
- Experience in plastics or rotational molding processes strongly preferred.
- Proven track record with quality systems and continuous improvement initiatives.
Technical Skills
- Strong knowledge of rotational molding processes, materials (polyethylene resins), and tooling.
- Experience with quality standards such as ISO 9001.
- Proficiency in root cause analysis tools (5 Whys, Fishbone/Ishikawa diagrams).
- Familiarity with statistical process control (SPC) and data analysis.
- Experience with quality management software and ERP systems.
- Understanding of testing methods (impact, thickness, leak testing, etc.).
Job Requirements
Experience:
- 5+ years of quality management experience in manufacturing.
- Experience in plastics or rotational molding processes strongly preferred.
- Proven track record with quality systems and continuous improvement initiatives.
Technical Skills
- Strong knowledge of rotational molding processes, materials (polyethylene resins), and tooling.
- Experience with quality standards such as ISO 9001.
- Proficiency in root cause analysis tools (5 Whys, Fishbone/Ishikawa diagrams).
- Familiarity with statistical process control (SPC) and data analysis.
- Experience with quality management software and ERP systems.
- Understanding of testing methods (impact, thickness, leak testing, etc.).
- Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (preferred).