Call Center Customer Service Representatives Jobs in The Woodlands TX Telecommunications Job Recruiters

Posted: 09/15/2023 Industry: Telecommunications Pay Rate: $15.50

Job Description

Call Center Customer Service Representatives needed who can answer high volume inbound calls, assist customers with account or technical issues, provide excellent customer support and de-escalate situations involving dissatisfied customers.

DUTIES/RESPONSIBILITIES of the Call Center Customer Service Representative:

Handle customer inquiries, address concerns or complaints
Provide account, sales, and technical support to customers while ensuring positive customer experience
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

REQUIREMENTS of the Call Center Customer Service Representative:

High school diploma or general education degree (GED)
Minimum of one year experience in a high volume inbound call center within the last three years
Ability and equipment to work remotely
Ability to work shift work including days, evenings, and Saturdays
Excellent verbal and written communication skills
Exceptional interpersonal skills and ability to build rapport with customers

Excellent time management and organizational skills
Ability to maintain a positive professional demeanor composure when handling escalated
Excellent time management, prioritization, and organizational skills

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About The Woodlands, TX

Looking for exciting job opportunities in The Woodlands, Texas area? Discover a wealth of career options that await you in this vibrant region. Located just north of Houston, The Woodlands offers a perfect blend of suburban tranquility and urban sophistication. With a thriving job market, top-rated schools, and an array of outdoor amenities including The Woodlands Waterway, Hughes Landing, and the Cynthia Woods Mitchell Pavilion, this charming community is the ideal place to grow your career. From exploring unique shops and galleries at Market Street to enjoying delicious Texas-style barbecue, there's no shortage of reasons to consider making The Woodlands your home. Dive into our job listings now and set your sights on a bright future in this enchanting region.

Why People Choose Staffing Texas

I am happy to provide a reference for Staffing Texas, LLC, a professional staffing and recruiting firm. I ve known Chastity Perdue for more than 10+ years and find her to be dedicated, respectable, and hardworking. She runs her firm with integrity and provides outstanding customer service. The team at Staffing Texas is dedicated to providing quality results and they maintain a high sense of urgency throughout the entire staffing and recruiting process. Finding talented employees is critical for the success of any business. Staffing Texas excels at locating the most talented individuals for each unique position to be filled. I give Staffing Texas the highest recommendation possible. Give them a try, you will not be disappointed.

Tiffany Ward Perdue Able Management Company

Recommendations are not handed out by me for the asking, one must deserve and go above and beyond. I have the pleasure, along with many I would suppose, to give my highest recommendation to Chastity Perdue and her ability to source and bring to the table the best qualified candidates. I had the pleasure of working with Chastity when VP of HR for a large national staffing agency. She was a top performer then. Not until I was a customer of Chastity s in my current role, did I realize why she was always a top performer her attention to details in the needs of the customer. She was the first to actually interview in depth and ask the right questions of our hiring managers. Typically, we would get a flow of applicants and have to weed through several to find one qualified and wonder if the supplier even listened to our requirements. Not so with Chastity, she listened, took notes and the applicants we saw were qualified. What a refreshing problem to have of seeing multiple qualified applicants and having to decide between them. This really exemplified itself when one candidate we chose decided to go another direction. Our second choice (by a hair) was also a candidate supplied by Chastity. I truly do give my highest recommendation for Chastity and know that any team she would assemble will be trained in the highest standards of customer service.

Jim Scholes SPHR, Harsco Industrial IKG

Thank you to Staffing Texas for your help in finding a job. They were quick, friendly, and very professional. I would recommend any company to go to them for your staffing needs and job seekers, they’ll help find you a job fast!

Dean Harris

Staffing Texas in Bryan is amazing! I just moved to the Bryan/College Station area and was doing my job search through the big world of online resumes and applications with little return. I drove past the Staffing Texas office and decided to stop in. The rest is history! I knew when I walked through the doors that the ladies here meant business and that they would be just what I needed to find employment in my new city. Within 24 hours I had my first interview and, today (less than a week later), I was offered the job. I’m so excited to begin my new journey. Thank you, Gina and all the ladies at Staffing Texas in Bryan!

Kimie Womack

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Call Center Customer Service Representatives

Job Description

Meet Your Recruiter

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About The Woodlands, TX

Why People Choose Staffing Texas

Staffing Texas Recruiters
Recruiter Inbox